Privacy Policy

  1. Scope and purpose of this Privacy Policy

This Privacy Policy explains how Helveteq AG (“Helveteq”, “we”, “us” or “our”) collects, processes and protects personal data in connection with the use of this Website (helveteq.com and its sub-domains).

This Privacy Policy applies exclusively to personal data processed in connection with the operation and use of this Website. It does not govern the processing of personal data in the context of contractual relationships, client onboarding, know-your-customer (KYC) or anti-money laundering (AML) procedures, which are subject to separate legal bases and privacy notices.

We process personal data in accordance with the Swiss Federal Act on Data Protection (revDSG) and, where applicable, the General Data Protection Regulation (GDPR).

 

  1. Data controller

For the purposes of applicable data protection laws, Helveteq AG acts as the data controller.

Helveteq AG
Zentrum Staldenbach 3
8808 Pfäffikon
Switzerland
Email: info@helveteq.com

 

  1. Personal data we collect

3.1 Data provided by you

We may collect personal data that you voluntarily provide to us when you interact with the Website, for example when contacting us via email or contact forms. Such data may include:

  • Name
  • Professional role or affiliation
  • Contact details (such as email address or telephone number)
  • Any information you choose to include in your message

Providing such data is voluntary.

 

3.2 Data collected automatically

When you access and use the Website, certain data may be collected automatically for technical and security purposes, including:

  • IP address
  • Date and time of access
  • Browser type and version
  • Operating system
  • Pages visited and interaction with Website content

This data is processed primarily to ensure the secure and efficient operation of the Website.

 

  1. Purposes of processing

We process personal data for the following purposes:

  • Operating, maintaining and securing the Website
  • Responding to inquiries and communications
  • Improving Website functionality, content and user experience
  • Analysing Website usage on an aggregated and anonymised basis
  • Complying with legal and regulatory obligations

We do not use Website data to provide personalised investment advice or recommendations.

 

  1. Legal basis for processing

Under applicable data protection laws, we rely on one or more of the following legal bases to process personal data:

  • Our legitimate interest in operating, securing and improving the Website
  • Your consent, where required (for example in relation to cookies or marketing communications)
  • Compliance with legal or regulatory obligations

 

  1. Marketing communications

We do not send marketing communications solely on the basis of Website usage.

Marketing communications may only be sent if you have explicitly requested them, subscribed to such communications, or if there is an existing business relationship and applicable law permits such communication. You may withdraw your consent or object to marketing communications at any time.

 

  1. Cookies and similar technologies

This Website uses cookies and similar technologies to ensure proper functionality, improve user experience and analyse Website usage.

Cookies may include:

  • Functional cookies necessary for Website operation
  • Security cookies used to protect the Website and detect malicious activity
  • Analytical cookies used to analyse aggregated Website usage

Where required by law, cookies are only placed with your consent. You can manage or disable cookies through your browser settings. Further information is available in our cookie notice and privacy policy pages.

 

  1. Data sharing

We may share personal data with trusted third parties solely to the extent necessary for the purposes described in this Privacy Policy, including:

  • IT service providers and hosting providers
  • Website analytics providers
  • Professional advisers, where legally required

Such third parties process personal data only on our instructions and are subject to appropriate confidentiality and data protection obligations.

We do not sell personal data.

 

  1. International data transfers

Personal data may be processed or stored outside Switzerland or the European Economic Area (EEA) where this is necessary for Website operation or the use of service providers.

Where personal data is transferred internationally, we ensure that appropriate safeguards are in place, including adequacy decisions or standard contractual clauses, in accordance with applicable data protection laws.

 

  1. Data security

We implement appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse or alteration.

Despite these measures, no data transmission over the internet can be guaranteed to be fully secure. Users access the Website and transmit information at their own risk.

 

  1. Data retention

We retain personal data only for as long as necessary to fulfil the purposes described in this Privacy Policy or as required by applicable law.

Website-related technical data is generally retained for limited periods, unless longer retention is required for security, legal or regulatory reasons.

 

  1. Your rights

Subject to applicable law, you may have the right to:

  • Request access to personal data we hold about you
  • Request correction or deletion of personal data
  • Object to or restrict certain processing activities
  • Withdraw consent where processing is based on consent
  • Request data portability, where applicable

Requests may be submitted to info@helveteq.com. We may require verification of identity before responding.

 

  1. Links to third-party websites

This Website may contain links to third-party websites. We are not responsible for the privacy practices or content of such websites. Users are encouraged to review the privacy policies of third-party websites before providing personal data.

 

  1. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect legal, technical or operational changes. Any updates will be published on this Website. Continued use of the Website after such updates constitutes acknowledgement of the revised Privacy Policy.

 

  1. Contact

If you have any questions regarding this Privacy Policy or the processing of your personal data, you may contact us at:

Email: info@helveteq.com